FAQ

Delivery by the carrier Nova Pochta:
Delivery cost in accordance with the tariffs of Nova Pochta.
Delivery time is 2-3 business days.
Purchasing on the site provides for a full prepayment of the goods; for cash on delivery, contact the manager.

Sending an order:

1. On the same day, if it was confirmed and paid before 15:00;
2. The next day, if it was confirmed and paid after 15:00.


Goods from the Sale category cannot be returned or exchanged.

 

Goods from the Sale category cannot be returned or exchanged.

Return Policy:

GORGO swimwear is non-returnable. You can exchange an item that does not suit you for another size or other model, if available in stock.
Mandatory conditions for the exchange of the Goods:

It must be new without any traces of use, cleaning, washing;
Lack of damage, stains and other contamination on the product, including traces of cosmetics;
Absence of foreign smells and traces of wear;
Saving the tag.

What if I want to exchange / return an item?

Contact the manager by phone +38 068 4942015 or write a letter to gorgoswimsuit@gmail.com
You can also visit one of our stores in Kiev (Velyka Vasylkivska St., 18 or Gorodetskogo St., 17/1).

2. Indicate your order number, the reason for the exchange, as well as the model for which you want to exchange.

Pack the item with your receipt and send it to us.
Send us the declaration number of Nova Pochta.
After receiving and processing the parcel, a new model will be sent to you.
Important: Products showing signs of wear and tear cannot be returned.

Return shipping is the responsibility of the buyer.

If you have any questions about the return, you can contact our manager by phone +38 068 4942015 or by mail gorgoswimsuit@gmail.com

Handle Gorgo products with care

GORGO always uses only delicate fabrics and unique accessories for the manufacture of swimwear - products characterized by a unique design, for their tailoring resort to the most advanced technologies.

Only due to close attention to every detail is the invariability of the structure and perfection of the shape of the products ensured. We have collected useful tips for you that will allow your swimsuit to retain its original properties for a long time.

Washing

• Hand wash your swimsuit in warm water with the right amount of detergent for delicate wash. This will help prevent discoloration and prevent white from turning gray;
• Never wring a swimsuit, especially one with padded cups, but let it drain away from heat sources to avoid loss of elasticity and shape of the fabric. Do not forget that after removing the product from the water, it is necessary to straighten the packing to give it its original shape;
• do not wash the product in the washing machine.